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24 Hour Water Damage Emergency Rutland, Vermont

1/3/2020 (Permalink)

SERVPRO of Bennington & Rutland Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 802-375-1500

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bennington & Rutland Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bennington & Rutland Counties

SERVPRO of Bennington & Rutland Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Restoration in Manchester, Vermont

12/14/2019 (Permalink)

Fire and smoke damage to your home or business can be a huge and unexpected bump in the road. At SERVPRO of Bennington & Rutland Counties, our disaster restoration experts will be there to help you clean up and restore your home or business to its preloss condition.  Our certified team offers customers professional restoration expertise while providing the highest level of integrity, quality and service, including but not limited to the following:

  • Work directly with your insurance company and assist you in the claims process
  • Deal directly with professional dry cleaners to get your clothing back to you quickly
  • Smoke and odor removal, sanitation and air purification
  • Structural cleaning with environmentally friendly methods
  • Cleaning and storage of personal belongings
  • Complete Demolition
  • Thermal Fogging and using Ozone on site or in our cleaning facility

Fire spreads a variety of chemicals and soot, depending on the source of the fire.  This creates challenges in cleaning and decontamination, which can be hindered if not done properly.  In addition, smoke can be caustic in nature resulting in the necessity for prompt removal to minimize damage to fabrics, ferrous metals, electronic devices, chrome and painted surfaces.  Our Disaster Restoration Experts are ready to respond 24 hours a day to start the cleaning and restoration process to help minimize the damage.

Our project managers will support you throughout the entire restoration process, informing you every step of the way.  Property damage by fire, smoke and especially water must be treated promptly and efficiently to ensure the best results and prevent further damage.  We are available 24 hours a day,365 days a year including holidays for any emergency. At SERVPRO of Bennington & Rutland Counties, our IICRC certified team will make sure your loss situation is handled correctly and professionally to minimize discomfort, inconvenience and unnecessary additional costs. We specialize in insurance claims and we'll even bill the insurance company directly so you have one less thing to worry about.

We know a home or business disaster such as a fire is a traumatic event.  No one expects a fire to happen to them, and therefore they frequently are unprepared for what they must do to help return their lives back to normal.  Our goal is to help you regain control to make your damage "Like it never even happened."

Call us at 802-375-1500

Smoke and Soot Damage Facts in Rutland, Vermont

12/13/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage experts at SERVPRO of Bennington & Rutland Counties inspect and accurately assess the extent of damage and develop an immediate scope of work and plan of action.

Smoke and soot facts:

Hot smokes migrates to cooler areas and upper levels of a structure. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Bennington & Rutland Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.

Here is some additional information:

  • Wet Smoke – Plastic and Rubber
    Low heat. Smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke – Paper and Wood
    Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue – Produced by evaporation of material rather than from a fire. Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.
Have Questions about Fire, Smoke or Soot Damage?--Call Us Today - 802-375-1500

Why Professionals Should Handle Sewage Cleanup in Bennington, Vermont

12/10/2019 (Permalink)

If you suffer from flooding or a broken pipe in your home, the result could be the release of sewage. While any type of water damage in dangerous to your home and your health. With the existence of unsanitary water in your home comes the possibility of the contracting bacteria and viruses that could result in serious illness. If this is a problem in your home, professionals of SERVPRO of Bennington & Rutland Counties should be called to handle the situation as they have the special training and equipment necessary to clean that type of contamination.


Safety should always be the top priority when dealing with dangerous materials such as sewage. To avoid potential safety problems, you should never deal with sewage yourself but call professionals like SERVPRO of Bennington & Rutland Counties to perform the cleanup. 

Professionals have the training and experience to follow the appropriate safety protocols to ensure a safe and proper cleanup. This involves the wearing of protective gear that is specifically designed to protect from diseases such as those potentially spread by raw sewage.

Quick Cleanup

When dealing with sewage, it’s important to have it cleaned up as soon as possible because the longer that you allow sewage to remain, the worse it will get. Relatively clean water can turn into a hazard in little time. Seemingly harmless water damage can turn into a serious problem in as soon as 12 to 24 hours. Most people don’t have the time or capability to clean up water damage in that short period of time. SERVPRO of Bennington & Rutland Counties crew can arrive in a few hours to begin the cleanup.

Due to its ability to get significantly worse in a short period of time, water damage should be cleaned up quickly. That’s even more so if raw sewage is involved through flooding or a broken pipe. For the safety of you and your family, it’s important to leave the cleanup of sewage to professionals that are specifically trained for such occasions. If you have a release of sewage in your home, call on the trusted professionals at SERVPRO of Bennington & Rutland Counties at 802-375-1500

In the Aftermath of a Fire - "Do's" and "Don'ts" in Vermont

11/16/2019 (Permalink)

In the Aftermath

After a fire occurs, you should quickly react and take steps to restoring your Rutland County, Vermont Home.  The reason being, fire damage commonly results in broken windows and exposed walls to the outside elements and can cause further damage if not addressed.  Home Owners usually try to save themselves some money here, but if not educated on this specialty situation they can actually cause permanent damage.  We recommend your first step is to call SERVPRO of Bennington & Rutland Counties at (802) 375-1500.

Steps We Take

There are multiple steps we take to restoring your home.  We start with removing the source of the odor, follow up with cleaning what is left, and last deodorizing.  During the first stage we remove anything that can give off that smell of fire which can include the structure and contents.  After we have removed all of this we move to a cleaning process.  In our cleaning process we remove the soot with a special rubber sponge.  Any other item will rub the soot in and permanently stain the contents.  The last major step we take in the remediation process is deodorizing.  We use a special "Fog" machine that kills the particles that leave that nasty fire smell behind.  

Our Experience

We have posted our past jobs on our website and Facebook pages.  You can check out our work on our "Before and After" and our feedback on our "Testimonials" links.  Also be sure to check out our Facebook page for further information.

Mold Damage Remediation in Bennington & Rutland Counties Vermont

11/16/2019 (Permalink)

Mold damage is a genuine environmental problem that introduces the chance of significant property damage to homes. Anytime there is evidence of water damage or leaky pipes, there is always a chance of mold growth.

It is paramount for homeowners to respond quickly to the first signs of mold. Our specialized team of experts at SERVPRO of Bennington & Rutland Counties come to your location and perform an initial mold inspection to assess the damage. A mold problem tends to reflect a moisture problem in the home. The source of the moisture problem must be addressed to develop a long-term solution to the mold. 

Once the mold is identified, we will contain the area and section it off from the rest of the property to prevent the mold spores from becoming airborne. An air filtration system is brought to the site to filter out the air and to remove existing mold spores from the air while our team works. The indoor air quality is a measure of the air in and around the building. The goal at SERVPRO is to eliminate your mold damage problems and return the indoor air quality to a safe level so you can return home. Our team removes the mold and any mold infested building materials. Once the mold is removed, we clean the area and contents that are not damaged by the mold. We apply anti-microbial sanitizing agents to prevent a regrowth of the mold problem. 

Any time mold is observed on building materials, on walls, under cabinets or areas with pipes, it is time to call in the experts for a professional opinion. Never try to remove the mold yourself.

Our team of highly trained specialists will provide you with a timeline of the removal process and what to expect with each step along the way. When you suspect or see mold, don't tackle it yourself. Call the mold experts at SERVPRO of Bennington & Rutland Counties to assess the problem at 802-375-1500.

The Dirty Secrets of Mice Infestation in Manchester, Vermont

11/6/2019 (Permalink)

Mouse droppings throughout house in Manchester, Vermont SERVPRO of Bennington & Rutland Counties cleaned, disinfected, and deodorized this property in Manchester, Vermont affected by rodent droppings.

Mice infestation can be a headache for property owners in Bennington & Rutland Counties, Vermont. 

With the cooler days of autumn come the chores of raking leaves and cleaning the gutters for the winter. Some wildlife get ready by storing up food for the colder days.  Some—mice, for example—will plan for the upcoming winter by finding a cozy place to build their nests. And that often results in a problem for property owners. Tips: What you can do until help arrives.

Because these rodents are without a skeletal system, they can easily maneuver into tiny spaces to gain entrance to a building. Once they are in, they get behind walls, in attics, basements and crawlspaces where fluffy pink insulation provides the ideal spot for nesting. If you think rabbits multiply, mice can double in population just as easily, quickly infesting a building.

Once you begin to see evidence of mice infestation—usually in the form of tiny black feces no bigger than a sesame seed or holes chewed out of food containers in the pantry—you are going to have to address the problem. While getting rid of one or two mice is a one-person job, getting rid of many requires the expertise of a professional.  While exterminators can come in and eradicate the property of the mice infestation, that is where their job ends—leaving the property owner with the cleanup. And if there were a significant number of mice inside the structure, the damage and the cleanup are going to be far more than just picking up a few droppings or throwing out food from the pantry.

How To Deter Mice From Entering Your Home

·      Install door sweeps on exterior doors and seal cracks and holes on the outside of the home or building.

·      Do not leave doors open and this includes the bulkhead.

·      Keep trash in secure buckets outside & away from the house.

·      Dispose of trash on a regular basis.

·      Store firewood at least 20 feet from the home or building.

Call us at 802-375-1500 for a free estimate.

Killing Mold With Ozone

10/11/2019 (Permalink)

To understand the flawed premise of killing mold you must first understand the different characteristics between molds that are (alive) and molds that are dead. Once you do it will be clear why killing mold is not a sensible way to deal with indoor mold growth.

Live Mold

Molds, also known as viable mold are living organisms that require food and water to stay alive. Take away one or the other and mold dies. Molds produce two things; enzymes to digest organic matter and spores to reproduce. Outdoors mold is a vital part of our ecosystem. Without it we would be deep in dead plant matter and other organic materials. But indoors mold can be a real problem when it starts digesting organic materials. As long as mold has a food source and a water source, it can live indefinitely and cause significant damage to anything it comes in contact with.

Dead Mold

When dead mold, also known as non-viable mold has lost its food or water source it dies or goes dormant. At that point, it can no longer cause any further damage to your property. As mold dies it dries out and starts to release spores into the air at a highly accelerated rate, and mold spores – dead or alive – have the same affect on people and animals.

So, if dead mold is just as harmful alive mold – what would be the point in killing it?

Mold spores are organized into three groups according to human responses;

  1. Allergenic
    Most likely to affect those who are already allergic or asthmatic
  2. Pathogenic
    Serious health effects in persons with suppressed immune systems
  3. Toxigenic
    Capable of causing serious health effects in almost anybody

The purpose of mold remediation is never to kill mold, treat mold, heat it, or poison it with gas. Mold remediation means mold removal. Therefore the goal of remediation is always to remove the mold. Mold exposure - dead or alive is a health issue.

Remediation means removing mold. In the simplest of terms, if mold is properly remediated (removed) there should be nothing left to kill.

Contractors who sell high ozone treatments as a method of mold remediation, fail to explain the amount of ozone it takes to kill mold will harm you too!

Q: Are Ozone Generators Effective in Controlling Indoor Air Pollution?
A: Available scientific evidence shows that concentrations of ozone that do not exceed public health standards, ozone has little potential to remove indoor air contaminants.

For more information from the EPA regarding the use or effectiveness of ozone generators, please visit their web site at:

For more specific information regarding mold questions and concerns, call SERVPRO of Bennington & Rutland Counties to speak to a Certified Mold Professional. 802-375-1500

Hoarder Cleanouts in Vermont

10/10/2019 (Permalink)

Home in need of haul-out and deep clean from hoarding Hoarder Clean-Out in Bennington County, Vermont.

SERVPRO of Bennington & Rutland Counties has conducted many hoarder cleanouts in Vermont.

The cost of this service can very dramatically depending on the level of hoarding involved. Normally, almost 50% of the job cost is for dumpsters and dump fees. Many items being disposed of are considered hazardous materials and will require special handling. Labor rates for hoarding clean-outs cost between $55-85 per hour, per Technician depending on the severity of the job. Expect the higher rate when Technicians are required to wear PPE - personal protection equipment. 

Cleanup Services include:

  • Any and all types of trash cleanup
  • Furniture removal
  • Animal waste removal
  • Sort and find items of value
  • Deep cleaning of structure and contents

Many hoarder clean-outs reveal significant rodent activity including dead rodents and extensive rodent and animal feces, all of which are considered a biohazard.

When dealing with a Vermont hoarder or just a massive clutter cleanup, think of Bennington & Rutland Counties at 802-375-1500 for a FREE estimate.

SERVPRO of Bennington & Rutland are the Storm Damage Experts

9/20/2019 (Permalink)

Quick Response and High Standards Will Leave you Satisfied after Remediation

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO of Bennington & Rutland Counties delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 

Storm damage in Bennington and Rutland Counties, Vermont can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition.  

Placing your trust in SERVPRO of Bennington & Rutland Counties for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IIICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.   

Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Bennington & Rutland Counties.

Call 802-375-1500 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.